Information on the collection and usage of personal information
SR Hotel Co., Ltd. highly regards the protection of your personal information and complies with the 『Act on Promotion of Information and Communications Network Utilization and Information Protection etc.』. SR Hotel Co., Ltd. informs you for what purpose and through what method your personal information provided by you in accordance with the Privacy Policy is being used and what actions are being taken for the protection of your personal information.
1. Purpose of collecting and using personal information
SR Hotel Co., Ltd. collects and uses your personal information for the purpose of checking the users who wish to request for a specific service and for providing optimal care for whichever service you desire.
2. Items of personal information collected
• Name of company, name of person in charge: Used for self-verification procedures following the user of services such as application for consulting and others
• Email address, telephone number: Secure smooth communication channels for processing consulting applications and others
• Other optional items: Secure baseline material for web consulting
3. Storage and usage period of personal information
• In principle, the personal information of the user shall be destroyed without delay once the purpose of collecting and using personal information is achieved.
• However, the company name, customer name, email address, telephone number, and other optional items can be stored for 3 years in order to provide smooth service with customer companies due to reasons of information possession in accordance with the company’s internal policies.
• It will be preserved for a certain period of time in case it is necessary to store pursuant to the relevant laws such as the Commercial Act, Act on the Consumer Protection in Electronic Commerce, etc.
• Records related to consumers’ complaints or arbitration: 3 years
• Act on the Consumer Protection in Electronic Commerce, etc.: Records related to self-verification (months), record related to visit (3 months)
4. Designation of the manager in charge of personal information
• Lee Seong Hoon (reservation@hotel-sr.co.kr)